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Who we are
In this privacy policy references to “we”, “us” and “our” are to
Sarah Willans and Helena Nelson,
trading as Word Doctors. References to “our Website” or “the Website”
are to
www.worddoctors.co.uk .
What information we
collect and how
The information we collect via the Website may include.
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Any personal
details you knowingly provide us with through forms and our email,
such as name, address, telephone number etc.
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In order to
effectively process credit or debit card transactions it may be
necessary for the bank or card processing agency to verify your
personal details for authorisation outside the European Economic
Area (EEA). Such information will not be transferred out of the EEA
for any other purpose.
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Your preferences
and use of email updates, recorded by emails we send you (if you
select to receive email updates on products and offers).
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Your IP Address,
this is a string of numbers unique to your computer that is recorded
by our web server when you request any page or component on the
Website. This information is used to monitor your usage of the
Website.
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Data recorded by
the Website which allows us to recognise you and your preferred
settings, this saves you from re-entering information on return
visits to the site. Such data is recorded locally on you computer
through the use of cookies. Most browsers can be programmed to
reject, or warn you before downloading cookies, information
regarding this may be found in your browser’s ‘help’ facility.
What we do with your
information
Any personal information we collect from this website will be used in
accordance with the Data Protection Act 1998 and other applicable laws.
The details we collect will be used:
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To process your
order, to provide after sales service;
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We may
occasionally use your email address to send you information on
opportunities and events that we think may interest you, e.g.,
writing courses, events and competitions run by our own or other
organisations. You may opt out of receiving such notifications at
any time by emailing
admin@worddoctors.co.uk and stating your preference.
Your personal data will not be passed to any third party.
Your Rights
You have the right to request a copy of any information that we
currently hold about you. In order to receive such information please
send your contact details including address and payment of £3 to cover
administration expenses to the following address:
Privacy
Word Doctors
143 Mill Street
Torrington
Devon
EX38 8AW
Other Websites
This privacy policy only covers this website. Any other websites which
may be linked to by our website are subject to their own policy, which
may differ from ours.
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